Visit to Indian Customer by Vice President Hu Jun

On 11th Oct., 2019, upon arrial of Mr. Hu Jun, Vice President of DTC, and staff of customer serice department at Adani Power Plant of India, DTC officially kicked off his independent oerseas power plant serice business. The first isit after being authorized by DEC as a responsible entity of oerseas serice is of great significance to meet requirements of “enlarging Modern Serice, strengthening international business” of DEC’s new deelopment strategy. 
During communicating with Adani Power Plant, Mr. Hu Jun introduced latest deelopment of DTC’s serice business, and he expressed that DTC would focus on customer’s needs, proide most adanced technology and best serice to the customers. Trust and support from customers would be motie for DTC to proide more actie serice, and DTC would like to strengthen direct communication and effectie cooperation. The customer expressed thanks for DTC’s consistent massie support of rapid response to spare parts and personal requirements. Particularly in recent years, DTC has isited power plant for problem collecting more frequently and has delegated more commercial and technical residents, the customer highly appreciates DTC’s efforts in those aspects for stronger support to the power plant. 
DTC team introduced serice products in details to the customer, and the two parties had liely discussion on a lot of importance issues incl. safe operation of the units, maintenance, spare parts procurement, localized serice, and etc.. At end of the meeting, Mr. Hu officially introduced DTC’s customer serice manager of Adani Power Plant, handed oer DEC’s letter of appointment of the serice manager to the customer. 
DTC started his isit from Adani Power Plant where DTC’s units dominate, and will continue to pay more isit to other important customers. Through direct and close communication, DTC’s Customer Serice Department will promote his adanced serice conception of “focusing on customer’s satisfaction”, “proiding life cycle serice”, “proiding 24-hour serice” and “customer serice manager system”. DTC is aiming to create a new effectie channel for DEC’s higher quality oerseas serice by rebuilding DTC’s oerseas serice pattern.